Privacy Policy

At CityGateway, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel planning platform. Please read this policy carefully to understand our views and practices regarding your personal data.

• Personal information you provide (name, email, payment details)
• Usage data (pages visited, features used, time spent)
• Device information (browser type, IP address, location)
• Cookies and similar tracking technologies

• To provide and improve our travel planning services
• To process your bookings and payments
• To send you important updates and notifications
• To personalize your experience and recommendations
• To analyze usage patterns and improve our platform

• Industry-standard encryption for all sensitive data
• Secure SSL/TLS connections for all communications
• Regular security audits and penetration testing
• Restricted access to personal information
• Compliance with GDPR, CCPA, and other privacy regulations

• Guest user data: Automatically deleted after 7 days
• Registered user data: Retained while your account is active
• Transaction records: Kept for 7 years for legal compliance
• You can request data deletion at any time

• Access your personal data at any time
• Request correction of inaccurate information
• Request deletion of your data (right to be forgotten)
• Object to processing of your data
• Data portability (download your data)
• Withdraw consent for marketing communications

• Google Maps API for location services
• Shopify for payment processing
• Supabase for authentication and database
• OpenAI for AI-powered recommendations
• We do not sell your personal information to third parties

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. For detailed information about our cookie usage, please visit our dedicated Cookie Policy page.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using CityGateway, you consent to the transfer of your information to our facilities and third-party service providers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.